Township Website Privacy Policy

Effective Date: April 20, 2026

Introduction

At Township, we design digital experiences that respect people. That philosophy extends to how we handle your personal information.

This privacy policy explains what data we collect through our website (township.agency), why we collect it, and what choices you have.

Contact us about privacy questions at: [email protected]

What Information We Collect

We collect minimal information, and only what's necessary to communicate with you and improve our website.

Information You Provide Directly

Contact Form:
When you reach out through our contact form, we collect:

Your name
Your email address
Any message content you choose to include

Newsletter Signup:
When you subscribe to our newsletter, we collect:

Your email address
Subscription preferences (if you set them)

Information Collected Automatically

Website Analytics:
We use Plausible Analytics, a privacy-friendly analytics tool that:

Does NOT use cookies
Does NOT track you across websites
Does NOT collect personally identifiable information
Collects only aggregate data about page views, referral sources, and general location (country/region level)

What We Don't Collect:

We don't use tracking cookies
We don't collect precise geolocation
We don't collect device identifiers
We don't build user profiles
We don't collect information about children (and our services aren't directed at children under 13)

How We Use Your Information

We use the information we collect for these specific purposes:

What We Collect	Why We Use It	Legal Basis
Contact form submissions	To respond to your inquiry and provide requested information	Your consent; legitimate business interest in customer communication
Newsletter email addresses	To send you our newsletter and updates (you can unsubscribe anytime)	Your explicit consent
Website analytics	To understand how our site is used and improve the user experience	Legitimate business interest in improving our services

We will never:

Sell your personal information
Use your information for purposes inconsistent with what we've disclosed
Send you marketing emails without your consent

Who We Share Your Information With

We use trusted service providers to help us operate our website and communicate with you. These partners access your information only to perform services on our behalf and are contractually obligated to protect it.

Our Service Providers

HubSpot (CRM Platform)

What they access: Contact form submissions, basic contact information
Why: To manage our client relationships and communications
Location: United States
Their privacy policy: https://legal.hubspot.com/privacy-policy

Mailchimp (Email Marketing)

What they access: Newsletter subscriber emails and preferences
Why: To send our newsletter and manage subscriptions
Location: United States
Their privacy policy: https://www.intuit.com/privacy/statement/

Plausible Analytics

What they access: Aggregate, anonymized website usage data
Why: To understand how our website is used
Location: European Union (data processed within EU)
Their privacy policy: https://plausible.io/privacy

When We Might Share Information

We may disclose your information:

To comply with legal obligations (subpoenas, court orders, lawful government requests)
To protect our rights, safety, or property
With your explicit consent

International Data Transfers

Our primary operations are in the United States. If you're accessing our website from outside the US, your information will be transferred to, stored, and processed in the United States.

For users in the European Economic Area (EEA) or UK:
We rely on the following safeguards for international data transfers:

Standard Contractual Clauses with our service providers
Service providers' own adequacy mechanisms and certifications

Data Retention

We keep your information only as long as necessary for the purposes described in this policy.

When you request deletion (see Your Rights below), we'll delete or anonymize your personal information within 30 days unless we have a legal obligation to retain it.

Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit using industry-standard protocols (e.g., TLS/SSL)
Access controls limiting personal data access to authorized personnel only
Use of reputable, enterprise-grade service providers with established security practices (e.g., HubSpot, Mailchimp)
Periodic review of our systems and service providers to ensure ongoing security and compliance

If a data breach occurs:
We'll notify affected individuals within 72 hours of discovery and will coordinate with our service providers on appropriate remediation. We'll also notify applicable regulatory authorities as required by law.

Internal responsibility:
[email protected] serves as our primary contact for privacy-related inquiries and coordinates our data protection efforts.

Your Rights and Choices

You have significant control over your personal information. Here's what you can do:

Rights Available to Everyone

Access: Request a copy of the personal information we have about you
Correction: Ask us to correct inaccurate information
Deletion: Request that we delete your information
Opt-out: Unsubscribe from marketing emails (link in every email, or contact us)
Objection: Object to our processing of your information

Additional Rights for California Residents

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you also have the right to:

Know what personal information we collect, use, disclose, and sell
Request deletion of your personal information
Opt-out of "sales" of personal information (note: we don't sell personal information)
Not be discriminated against for exercising your rights

We extend these California rights to all US users regardless of location.

Additional Rights for EEA/UK Users

Under GDPR and UK GDPR, you also have the right to:

Data portability (receive your data in a structured, commonly used format)
Restrict processing of your information
Lodge a complaint with a supervisory authority

How to Exercise Your Rights

Email us: [email protected]
Subject line: "Privacy Rights Request"
Include: Your full name, email address, and specific request
We'll respond within 30 days.

Identity Verification:
To protect your privacy, we'll verify your identity before fulfilling requests. We may ask you to:

Confirm details from your original submission or account
Verify from the email address associated with your data
Provide additional verification if the request involves sensitive information

No fees: We don't charge fees for rights requests unless they're excessive, repetitive, or manifestly unfounded.

Newsletter Management

Subscribing:
When you sign up for our newsletter, you're giving us explicit consent to send you email communications.

Unsubscribing:
Every newsletter includes an unsubscribe link (managed by Mailchimp). Click it and you're automatically removed. You can also email us at [email protected] to unsubscribe.

What happens after you unsubscribe:
We'll stop sending marketing emails immediately. We'll retain your email in a suppression list to ensure we don't accidentally re-add you.

Cookies and Tracking

We don't use cookies for analytics or tracking your activity across other websites.

What we use instead:
Plausible Analytics operates without cookies and collects only anonymized, aggregate data. You don't need to accept a cookie banner to use our site because there's nothing to accept.

Essential cookies only:
We may use strictly necessary cookies for basic website functionality (like remembering your session if you're logged into a portal). These are exempt from consent requirements because they're required for the site to work.

Do Not Track:
Because we don't track users, Do Not Track (DNT) signals don't change how our site operates. We already respect your privacy by default.

Children's Privacy

Our services are not directed at children under 13, and we don't knowingly collect information from children. If we learn we've collected information from a child under 13, we'll delete it promptly.

Parents/Guardians:
If you believe your child has provided us with personal information, please contact us at [email protected].

Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements.

When we make material changes:

We'll update the "Effective Date" at the top
We'll notify active newsletter subscribers via email

Your continued use of our website after changes become effective means you accept the updated policy.

Legal Basis for Processing (GDPR)

For users in the EEA or UK, we process your personal information based on the following legal grounds:

Consent: Newsletter subscriptions, contact form submissions
Legitimate interests: Website analytics, improving our services, managing customer relationships (balanced against your rights and interests)
Legal obligations: Compliance with applicable laws, responding to legal requests

You can withdraw consent at any time by contacting us or using unsubscribe links.

Contact Information & Data Protection Officer

Privacy inquiries: [email protected]

Mailing address:
Township LLC
PO Box 484
Providence, RI 02901

For EEA/UK users:
If you're not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

California "Shine the Light" Disclosure

California residents may request information about personal information we've disclosed to third parties for their direct marketing purposes. We do not share personal information with third parties for their own marketing purposes, so there's nothing to disclose under this law.

This privacy policy was drafted to be genuinely readable and transparent. If anything is unclear or you have questions, we want to hear from you at [email protected].